Meals On Wheels Service
Smartt provides a rich set of system parameters - features can be enabled/disabled quickly and easily, allowing Smartt to operate exactly how you want
Client referrals can be made directly to your Smartt application via a web browser. This ensures the data received is correct, and that everything required has been entered.
Drivers can use a tablet to perform the day’s drops. They are able to capture details including client service alterations, concerns, non-delivery questionnaires and payments received, and all data is sent direct back to your Smartt application and updated automatically.
Smartt provides a wide array of standard reports, along with the option to build bespoke reports to suit the individual needs of your service.
STOCK CONTROL
MULTIPLE MENU ENTRY SCREENS
DIRECT DEBITS
FORWARD ORDERING
LETTER WRITING
CLIENT CONCERNS
BUILT IN ACCOUNTING
USER MANAGEMENT
DRIVER DETAILS
WEEKEND WAITING LISTS
CLIENT STATEMENTS
SERVICE ALTERATIONS
MEAL DISLIKES
MULTIPLE CLIENT DIETS
MULTIPLE CLIENT ALLERGENS
BANK RECONCILIATION
MULTI TIER CLIENT CHARGING
AGRESSO CSV EXTRACTS
During our recent mobilisation of the Triborough contract the SMARTT team managed the complicated process of transferring sensitive Service user data securely from two different software systems (one of which was an in-house Council bespoke system) to SMARTT. This was carried out both professionally and efficiently despite not getting the data back from other the other software systems in the requested format (needed almost daily contact with in-house IT teams to resolve)
We needed to mobilise this particular contract in 6 weeks – which is half of the normal mobilisation time that we normally work to and without the support from the SMARTT team would not have been able to achieve this.
Just wanted to say that SMARTT has handled all that has been thrown at it and no doubt more will be thrown on top over the next few months. Without SMARTT our stress levels would have gone through the roof.
So thank you for all the support you have provided.
“We have been working with SMARTT for a number of months now and have found the quality of product and support first class. We feel the system is the best available for the effective and efficient administration of our Meals into the Home service. From the initial concept meeting to going live we have been able to build a strong relationship with the SMARTT team and have found them always flexible and willing to go the extra mile to meet our needs.